Get X-Ray Vision Into How Visitors Fill Out Your Forms & Funnels
Lead Playback records the full session of every visitor who fills out your funnel. You see every click, scroll, and hesitation, so you can use real insights to optimize your lead funnels to get even more leads.
Sarah M.
Insurance Quote Funnel
Recent recordings
Every Converted Lead, Recorded Automatically
Lead Playback captures a full session recording of every visitor who converts into a lead. From the moment they land on your funnel to the second they hit submit, you get a clean replay of every click, scroll, field entry, and pause. There is nothing to set up and no code to add. Want to see the ones who got away too? Turn on non-converted capture and Lead Playback records abandoned sessions so you can watch exactly where visitors gave up.
- Automatic session recording for every converted lead, with no setup or code required
- Optional capture of non-converted visitors so you see who dropped off and where
- Each replay is tied directly to the lead record in your dashboard
- Sensitive fields are masked by default to keep recordings privacy-safe
0 visitors paused 8 seconds or longer on the Phone number field, then left without submitting.
Turn Recordings Into More Leads
Numbers tell you that visitors are dropping off. Recordings tell you why. Watch real sessions to find the field where people stall, the question they re-read three times, and the step where mobile users pinch, scroll, and bounce. Spot the friction, fix it, and watch your conversion rate climb. Lead Playback works hand in hand with your funnel analytics, so you can jump straight from a drop-off stat into the sessions behind it.
- See the exact field and step where visitors hesitate or abandon
- Catch confusing copy, broken steps, and mobile layout issues fast
- Confirm why an A/B test variant won by watching how visitors actually behaved
- Jump from an analytics drop-off straight into the recordings behind it
James T.
Recorded session · Lead #4,118
Opened the Insurance Quote Funnel from a paid ad
TCPA disclosure displayed above the submit button
Checked the consent box with the disclosure on screen
Completed the funnel and submitted contact details
Every event is timestamped to the exact second of the recording, so you can press play and see it for yourself.
Proof That Your Visitor Submitted the Funnel
When a buyer questions a lead or a visitor disputes that they ever opted in, a session recording is the clearest evidence there is. Lead Playback gives you a timestamped, visual record of exactly what each visitor saw and did, including the consent language on screen and the moment they agreed to it. It is a record you can actually watch, so resolving a dispute is as simple as pressing play.
- Timestamped visual proof of what each visitor saw and submitted
- Captures the exact consent language displayed at the moment of opt-in
- Resolve disputes and chargebacks with a recording instead of a guess
- A clear, human-readable record of every lead journey through your funnel
Explore More Features
Form & Funnel Analytics
See the step-by-step drop-off data that tells you which recordings are worth watching first.
A/B Testing
Run split tests on your funnel, then watch the recordings to understand exactly why a variant won.
Lead Gen Compliance
Keep every lead you generate compliant, with consent tracking built into your funnels.
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